Younique is the interaction platform created by Irinox and designed specifically for its customers. It works as a customized virtual area, to build a networking relationship between customers, customer service, technical department and quality department. It is a privileged communication channel, a shared online space, in which the customer can interact with Irinox through dedicated sections and modules with the aim of improving feedback times to requests, maintaining constant updates on orders and accounting status as well as allow access to multiple data and files of a technical nature useful for the customer's daily life.
In fact, from today, Irinox customers will be able to access Younique and have the following additional services:
- REAL-TIME VIEW OF ORDER STATUS
- CONSTANT UPDATE OF THE STATEMENT OF ACCOUNTS
- ACCESS TO ARCHIVE OF CUSTOMIZED DESIGN FILES
- DIRECT AND SIMPLE REPORTING OF NON-CONFORMITIES
- SECTION FOR FREE DOWNLOADS OF TECHNICAL AND COMMERCIAL MATERIAL
The innovative service is enabled and available to all customers! To request credentials, write directly to: firstname.lastname@example.org